Clients are sent a Contract Note to their designated emails addresses, every time a trade is executed with Monex.
In the Settlements section of the Contract Note, the client will be asked to settle on or before the value date of the trade.
The client should instruct their bank to transfer the required funds to Monex.
In the Delivery section of the Contract Note, there is a prompt to log in to Monex Pay and input a payment instruction.
Alternatively, if a default delivery account has been designated for the bought currency, those details will be displayed.
Contract notes can be downloaded at any time from the Trades tab on the Dashboard, selecting the trade code then Generate Contract Note.
MONEX PAY SUPPORT
Tel: +44 (0) 203 650 6400 Email: support@monexpay.com